Time Block Agreements

A Time-Block Agreement with NorthStar Networks provides businesses with computer network insurance that includes a guaranteed onsite and/or remote service for any issue.

Time-Block contracts can also be used for our Web Design services and Search Engine Optimization services. These contracts are pre-paid by the client and constructed in increments of 5, 10, 20, or 40 hours. Time Block Agreements are best described as a block of service hours purchased "up-front" securing a list of benefits good for a term of five years.
Benefits include:

• Discounted hour rates
• Service Level Agreement guaranteeing specific onsite and remote response times
• Computer Network Insurance
• Full documentation of your Network
• Network security

Priority scheduling over out-of-contract clients